1. Free Shipping Conditions
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Customers are eligible for free shipping when the total order value is 1,500 THB or more per order.
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For orders below 1,500 THB, a shipping fee of 40–60 THB will be applied, depending on the product weight and delivery location.
2. Delivery Timeframe
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Orders will be processed and shipped within 1–2 business days after payment is received.
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Estimated delivery times:
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Bangkok and Metropolitan Area: 1–3 business days
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Other Provinces: 3–5 business days
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Remote Areas / Islands / Highlands: 5–7 business days or longer depending on location
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3. Delivery Providers
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We use trusted and reliable private courier services such as Kerry Express, Flash Express, SCG Express, Thailand Post, or other approved logistics partners.
4. Tracking Number Notification
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Once the order is shipped, the tracking number will be sent to the customer via LINE, Facebook Messenger, SMS, or email, depending on the contact method provided.
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Customers can track their shipment 24/7 using the provided tracking number.
5. Damaged or Lost Shipments
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If a product is damaged, lost, or incomplete, please contact us within 3 days of receiving the package.
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We will investigate the issue, and if confirmed, we will either reship the product or issue a refund in accordance with our return policy.
6. Other Conditions
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Shipping address cannot be changed once the package has been handed over to the courier.
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The company is not responsible for incorrect address or contact information provided by the customer.