(According to the Personal Data Protection Act B.E. 2018)
BioActive-NZ1984 Co., Ltd. respects your privacy rights and recognizes the importance of protecting personal data in accordance with the Personal Data Protection Act B.E. 2018 (“PDPA”). We therefore provide this Privacy Policy to explain how we collect, use, disclose, and protect your personal data appropriately and securely.
1. Personal Data We Collect
The Company may collect the following types of data:
• Personal Information: Full name, address, phone number, email address
• Order and Payment Information: Purchase history, payment methods (note: credit card details are not stored)
• Technical Information: IP address, device type, website usage history, cookies
2. Purposes of Data Processing
We will process your personal data for the following purposes:
• To deliver products, manage orders, and provide customer service
• To send news, promotions, and special offers (with your prior consent)
• To improve website and service performance
• To comply with applicable laws and regulations
3. Legal Basis for Data Processing
We process your personal data based on the legal grounds provided by the PDPA, including:
• Contractual necessity
• Legal obligations
• Consent (when required)
• Legitimate interests of the Company
4. Data Disclosure
We may disclose your data to:
• Shipping companies or service providers related to your order
• Technology, warehouse, and payment system providers
• Government authorities when required by law
All disclosures will follow the principle of necessity and will include appropriate security measures.
5. Data Retention and Security
• We retain your data only as long as necessary for the stated purposes.
• We implement both physical and technological security measures such as SSL, access control restrictions, and data encryption.
6. Your Rights (under the PDPA)
You have the following legal rights:
• Right to access and request a copy of your personal data
• Right to request correction of inaccurate, incomplete, or outdated data
• Right to request deletion or destruction of data when no longer necessary
• Right to withdraw consent, without affecting prior lawful processing
• Right to object to data processing under certain conditions
• Right to file a complaint with the Personal Data Protection Committee
You may exercise your rights by contacting us through the channels listed below.
7. Use of Cookies
Our website may use cookies to enhance user experience. You can configure your browser to reject cookies, but doing so may limit full website functionality.
8. Policy Changes
We reserve the right to modify this Privacy Policy without prior notice. Changes will be announced on our website along with the latest revision date.
9. Contact Information
If you have any questions or wish to exercise your data subject rights, please contact:
BioActive-NZ1984 Co., Ltd.
Email: shop@bioactive-nz.com
Phone: 02 124 3105
Office Hours: Monday–Friday, 09:00–18:00 hrs.